Frequently Asked Questions (FAQ)
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What types of equipment do you offer for hire? We provide a wide range of equipment for construction, DIY projects, and home improvement, including power tools, scaffolding, lifting equipment, and more. Visit our catalog for a complete list of available items.
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How do I request a quote for long-term hire? You can easily request a personalized quote on our “Request Services” page by providing the duration and type of equipment. We’ll get back to you with a competitive rate for your long-term needs.
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Can I purchase equipment after renting it? Yes! If you’ve rented equipment and wish to purchase it, we offer options for buying it after the rental period ends. Please contact us for a purchase quote based on the condition and duration of use.
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What is the difference between hiring and purchasing equipment from you? Hiring is ideal for short-term projects or if you only need the equipment for a specific period. Purchasing is suitable if you foresee frequent use. We provide affordable options for both.
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Do you deliver and collect equipment? Yes, we offer delivery and collection services for all hired equipment. Delivery charges may apply based on your location and the size of the equipment.
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Can I change my delivery or collection date? Absolutely. You can modify your delivery or collection dates through our "Request Services" page. Just let us know in advance, and we’ll make the necessary adjustments.
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Is there a minimum hire period? Most equipment rentals have a minimum hire period of one day. Some items may require longer minimum periods, which will be indicated during booking.
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What happens if the equipment is damaged during hire? You are responsible for the care of the equipment during the rental period. In the event of damage, additional repair or replacement fees may apply depending on the extent of the damage.
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What if I need help with the equipment I’ve hired? We offer support for all our products. If you have any questions or need assistance, please visit the "Request Services" page or contact our customer support.
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Do you offer discounts for long-term hire? Yes, we provide tailored quotes for long-term rentals. The longer you hire, the more you save. Contact us to learn about our discounted rates.
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What is your return policy for purchased items? For details on returning purchased equipment, refer to our Returns Policy. We accept returns under certain conditions, and restocking fees may apply.
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Are there any additional fees or hidden charges? We believe in transparency. While our standard rates are clearly stated, additional charges may apply for late returns, damages, or extra services like delivery. Check out our policy on additional fees for more details.
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Do I need insurance to hire equipment? While it is not mandatory, we highly recommend insurance to cover any potential loss or damage during the rental period. You are liable for any damages incurred while the equipment is in your possession.
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What payment methods do you accept? We accept various payment methods, including credit cards, bank transfers, and PayPal. Full payment must be made prior to delivery or collection of hired equipment.
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How do I cancel my order or booking? To cancel a booking, please contact us as soon as possible. Cancellations made less than 24 hours before the scheduled delivery may incur charges.
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